Training
How to Manage Workplace Conflict
Does your business or at least some areas of it suffer from moaning, bitching & complaining? If it does, these are all symptoms of low level conflict, and they could be costing your business dearly. Think about it for a moment. What are the consequences of such behaviours? Poor customer service, low productivity, poor quality,…
Read MoreDon’t underestimate the power of storytelling in business and education
Stories are incredibly important tools for communicating all sorts of information. I have been an “unconscious” story collector now for many years and as a trainer, these stories have been incredibly helpful to my participants in bringing the material I teach to life. To be honest I tend to take them for granted because I…
Read MoreWhat Are You Going To Do Differently in 2007
Yes is now officially 2007 and all the excuses are over! It’s time to put those resolutions into practice. I assume that you are reading this blog at least partially because you want to change something in your life. Either you want to be a more confident presenter and public speaker or you want to…
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