Today I’d like to share with you some observations I made after being “caught” by a membership canvasser for GreenPeace. Now normally I must admit that I avoid such uninvited sales pitches but today I voluntarilly chose too listen to their pitch and I have to say I was impressed. So impress in fact that…

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How often have you been irritated by a speakers random movements and mannerisms.   Typical ones that annoy me include rocking back and forward, restless pacing, clicking the button of a ball point pen, or playing with hair. I used to have a bad habit of tugging at my shirt sleeves and also rubbing my nose…

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I regularly get asked how speakers can improve their ability to engage with their audience and hold their attention.   Given the number of dull boring and apparently pointless presentations I have had to sit through this is no great surprise,  I am often complimented in my ability to quickly engage my audience so today I’ll…

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People are always asking me how I manage my nerves and come across as confident and fluent under almost any situation. Well I am not entirely sure but I believe that part of the answer lies in being able to quickly access a resourceful internal state.  By state I mean the neurophysiological gestalt or felt…

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I came across this presentation from an Analyst at Morgan Stanley and it epitomises everything that is wrong with the way most people use PowerPoint.   Honestly!   it doesn’t have to be like this.  Don’t deluge your audience with data.   These slides are so busy that after a couple you just want to give up. I’m…

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I spent some time in George Best International airport in Belfast recently coming back from a fundraising workshop with the charity Concern Worldwide UK When I entered the airport departure lounge I saw the usual television screens with departure and arrival information but I also saw something I had never seen before… Normally, when your…

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I often get asked for tips to help people who have to deal with more senior people. One of the most common questions in this area is how do I project authority and credibility. One powerful way to do this is to simply focus on keep your head still when you speak! Sounds crazy I…

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