Over the bank holiday weekend I was coaching my daughter to make some business calls and I was reminded just how many sane, sensible, intelligent people out there hate making business phone calls, particularly if they are “cold calls”. In this short article I thought I’d summarise some simple yet powerful tips that I have…

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Yes is now officially 2007 and all the excuses are over! It’s time to put those resolutions into practice. I assume that you are reading this blog at least partially because you want to change something in your life. Either you want to be a more confident presenter and public speaker or you want to…

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