How often do we forget to smile. We are so caught up in our thoughts that we miss the opportunity to engage with those around us be they customers, colleagues, clients or complete strangers. Today, when I arrived at the Business Design Centre in Islington London, the venue for the presentation skills workshop I am…

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By now, if you are a regular reader of this blog on selling and influencing tips you will have worked out that each day I aim to tackle a different theme related to sales, presentation skills and influencing and that I revisit each theme every week with a new post. I feel strongly that it…

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